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Almost 9,000 field personnel ready to respond to Hurricane Dorian effort for Duke Energy in the Carolinas
CHARLOTTE, N.C. – Duke Energy is moving an extra 4,000 field personnel from 23 states and Canada to the Carolinas in anticipation of Hurricane Dorian making its way up the Atlantic coast.
The crews will complement the 5,000 Duke Energy line-workers and tree personnel in the Carolinas – creating a workforce of almost 9,000 personnel. “We will have a total field workforce of about 9,000 ready to restore power when the storm moves out of the Carolinas,” said Jason Hollifield, Duke Energy’s incident commander for the Carolinas. “Our customers should know that once we begin work, we will not stop until restoration is complete.”
Before power can be restored, crews first must assess the extent of damage – which can sometimes take 24 hours or more – to determine which crews, equipment and supplies are needed before repairs can begin. Crews will also work to restore power while damage assessment occurs as conditions allows. In advance of the hurricane, customers should stay tuned to local news for the latest advisories from the National Weather Service and National Hurricane Center, as well as state and local emergency management officials.
For a hurricane kit checklist and important safety information, visit www.ready.gov.
Tips on what to do before, during and after a storm can be found at duke-energy.com/safety-and-preparedness/storm-safety.
Duke Energy also urges customers to follow instructions and warnings issued ty local emergency management officials before, during and after a storm.
How to report power outages
Before the storm hits, customers should note how to report power outages. Customers who experience an outage during the storm can report it by:
Calling the automated outage-reporting system at 800.769.3766 for Duke Energy Carolinas customers and 800.419.6356 for Duke Energy Progress customers. For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy).
Duke Energy (NYSE: DUK) is headquartered in Charlotte, N.C. It employs 30,000 people and has an electric generating capacity of 51,000 megawatts through its regulated utilities, and 3,000 megawatts through its nonregulated Duke Energy Renewables unit.
More information about the company is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos, videos and other materials. Duke Energy’s illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.