CHARLOTTE, N.C. – With snow, sleet and freezing rain expected in the Carolinas this weekend, Duke Energy is ready to respond to possible power outages.
As Duke Energy's team of meteorologists continues to monitor the storm's development, Duke Energy crews are making preparations to safely handle weather-related service interruptions.
Heavy, wet snow or freezing precipitation can cause trees and tree limbs to fall or sag onto power lines, resulting in power outages. These outages typically occur when there is more than six inches of wet snow or a quarter of an inch of ice accumulation on trees.
“Customers need to be prepared for a wintry mix that will bring with it the potential to cause outages in our service area,” said Jason Hollifield, Duke Energy Carolinas storm director. “Across the Carolinas, we have power line and tree crews, and other storm personnel, ready to safely respond to power outages this weekend.”
Duke Energy is bringing in nearly 600 teammates from the company’s other service areas, including the Midwest and Florida, to assist with power restoration across the Carolinas.
The company has also secured approximately 1,000 workers from other utilities who are scheduled to arrive in the Carolinas by Saturday to help restore power quickly and safely to impacted customers.
As Duke Energy has done throughout the COVID-19 pandemic, storm crews will follow social distancing protocols while on duty and working to restore power to ensure safety for both customers and crews.
Winter storm safety reminders
Weather can be unpredictable, so it’s always good to be prepared for whatever conditions occur.
Customers can take steps to safely prepare for winter weather and outages that may impact them by doing the following:
Reporting power outages
Customers who experience a power outage should report the outage using Duke Energy's automated outage-reporting systems for their respective utility:
Duke Energy will also provide updates on its social media channels to keep customers informed if significant outages occur:
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Its electric utilities serve 7.9 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 51,000 megawatts of energy capacity. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 27,500 people.
Duke Energy is executing an aggressive clean energy strategy to create a smarter energy future for its customers and communities – with goals of at least a 50% carbon reduction by 2030 and net-zero carbon emissions by 2050. The company is a top U.S. renewable energy provider, on track to own or purchase 16,000 megawatts of renewable energy capacity by 2025. The company also is investing in major electric grid upgrades and expanded battery storage, and exploring zero-emitting power generation technologies such as hydrogen and advanced nuclear.
Duke Energy was named to Fortune’s 2021 “World’s Most Admired Companies” list and Forbes’ “America’s Best Employers” list. More information is available at duke-energy.com. The Duke Energy News Center contains news releases, fact sheets, photos and videos. Duke Energy’s illumination features stories about people, innovations, community topics and environmental issues. Follow Duke Energy on Twitter, LinkedIn, Instagram and Facebook.
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