In the coming weeks, many Americans will be affected either directly or indirectly by COVID-19 andCharter is focused on serving and supporting our 29 million customers. Americans rely on high speed broadband in nearly every aspect of their livesand Charter is committed to ensuring our customers maintain reliable access to the online resources and information they want and need. To ease thestrain in this challenging time, beginning Monday, March 16, Charter commits to the following for 60 days:
o Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who donot already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installationfees will be waived for new student households.
o Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.
o For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-costbroadband program delivering speeds of 30 Mbps.
o Charter will open its Wi-Fi hotspots across our footprint for public use.
o Spectrum does not have data caps or hidden fees.
As the country works collaboratively to contain this pandemic, broadband internet access will be increasingly essential to ensuring that people across thecountry are able to learn and work remotely, that businesses can continue to serve customers, and that Americans stay connected and engaged withfamily and friends.
Charter’s advanced communications network will ensure our more than 29 million customers – including government offices, first responders, health carefacilities, and businesses – across 41 states maintain the connectivity they rely on. The network is built to sustain maximum capacity during peak usagewhich is typically in the evenings, so a surge during the day would be well within the network’s capabilities to manage. Charter will continue to closelymonitor this dynamic situation, and is well-prepared to continue delivering reliable connectivity. Charter has extensive business and workforce continuityplans in place that will be adjusted as needed to best serve all our customers and employees.
About Charter
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 29 millioncustomers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-artresidential and business services including Spectrum Internet, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business delivers the same suite of broadband products and services coupled with special features andapplications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach delivers tailored advertising and production for the modern media landscape. The company also distributes award-winningnews coverage, sports and high-quality original programming toits customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com
